Last updated: 3 August 2026
This Privacy Policy explains how Web Bamboo Ltd collects and uses personal information when you visit webbamboo.co.uk, contact us, or ask us to provide services.
1. Who we are
Web Bamboo Ltd is the controller responsible for the personal information covered by this policy.
Web Bamboo Ltd
Company number: 16344569
Registered in England and Wales
Registered office: 14/2E Docklands Business Centre, 10-16 Tiller Road, London, E14 8PX
Trading address: 14/2E Docklands Business Centre, 10-16 Tiller Road, London, E14 8PX
Email: info@webbamboo.co.uk
Telephone: 0161 531 9278
2. Information we may collect
- Contact and enquiry information: your name, email address, telephone number, subject, message and any details you choose to provide.
- Client and project information: information needed to discuss, quote for and deliver agreed services.
- Technical information: such as IP address, browser and device information, referral pages, dates and times, and website or security logs.
- Communication records: correspondence between you and Web Bamboo Ltd.
We normally receive information directly from you. Technical information may be received automatically from your device or from the companies that host, secure and operate this website.
3. How and why we use information
| Purpose | Typical lawful basis |
|---|---|
| Responding to enquiries and preparing a quotation | Our legitimate interests in responding to potential clients and, where relevant, taking steps at your request before entering a contract |
| Providing and managing agreed services | Performance of a contract and our legitimate interests in managing our business |
| Operating, maintaining and securing the website | Our legitimate interests in running a reliable and secure website |
| Keeping business, tax and accounting records and responding to lawful requests | Compliance with legal obligations and our legitimate interests in establishing or defending legal rights |
| Optional marketing or non-essential cookies, where used | Consent where consent is required |
Where we rely on legitimate interests, we consider whether our interests are balanced against your rights and reasonable expectations.
4. Required and optional information
Fields marked as required on our forms are needed so that we can understand and respond to your enquiry. Other fields are optional. If information is required for a contract or legal obligation and is not provided, we may be unable to provide the relevant service.
5. Who we may share information with
We may share information only where reasonably necessary with:
- website hosting, email, IT, security and support providers;
- contractors or service providers involved in delivering an agreed project;
- professional advisers such as accountants, insurers or legal advisers; and
- regulators, courts, law-enforcement bodies or other authorities where disclosure is required or permitted by law.
Service providers acting for us are expected to protect personal information and use it only for the agreed purpose. We do not sell personal information.
6. International transfers
Some technology providers may process information outside the United Kingdom. Where this happens, we will use an appropriate safeguard required by data-protection law, such as an adequacy regulation or approved contractual protections, unless an applicable legal exception applies. You can contact us for more information about safeguards relevant to your information.
7. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to an enquiry, providing agreed services, maintaining required business records, and resolving or defending legal claims. Retention depends on the nature of the information, our relationship with you, and any applicable legal, accounting or security requirements. Information that is no longer needed will be deleted or anonymised where appropriate.
8. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration or disclosure. No internet service is completely secure, so please avoid sending highly sensitive information through the general enquiry forms.
9. Cookies and similar technologies
The website may use essential cookies or similar technologies needed for core operation and security. If optional analytics, advertising or embedded-media cookies are enabled, we will provide information and, where required, a choice before they are placed. You can also control cookies through your browser settings. Blocking essential cookies may affect website functions.
10. Your data-protection rights
Depending on the circumstances, you may have the right to:
- ask for access to your personal information;
- ask us to correct inaccurate or incomplete information;
- ask us to erase information;
- ask us to restrict how information is used;
- object to processing based on legitimate interests or to direct marketing;
- receive certain information in a portable format;
- withdraw consent at any time where processing relies on consent; and
- complain to a data-protection regulator.
These rights are subject to legal conditions and exemptions. To exercise a right, email info@webbamboo.co.uk. We may need to verify your identity before responding.
11. Automated decision-making
We do not currently use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects.
12. Complaints
Please contact us first if you have a privacy concern so that we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO). Guidance is available on the ICO data-protection complaints page.
13. Children
This website is intended for business users and is not directed at children. Please contact us if you believe a child has provided personal information through the website.
14. Changes to this policy
We may update this policy when our website, services, providers or legal obligations change. The latest version and update date will be published on this page.
15. Contact us
Privacy questions and requests can be sent to info@webbamboo.co.uk, raised by telephone on 0161 531 9278, or posted to our trading address or registered office shown above.